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37 lines
1.3 KiB
Markdown
37 lines
1.3 KiB
Markdown
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---
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title: Synapse Connector Troubleshooting
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slug: /connectors/database/synapse/troubleshooting
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---
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# Troubleshooting
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Learn how to resolve the most common problems people encounter in the Synapse connector.
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* **Unknown error connecting with Engine [...]; An attempt to complete a transaction has failed. No corresponding transaction found. (111214) (SQLEndTran)**
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This is an exception you can get when trying to connect to Synapse using SQLAlchemy (the internal OpenMetadata Ingestion
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library for reaching databases).
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To solve this issue, you can edit your Service Connection by adding the following **Connection Argument**:
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- Key: `autocommit`
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- Value: `true`
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{% image
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src="/images/v1.5/connectors/synapse/autocommit.webp"
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alt="autocommit" /%}
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* **Cannot open server '[server name]' requested by the login. Client with IP address '[your IP]' is not allowed to access the server**
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This is an exception you can get when trying to connect to Synapse using SQLAlchemy (the internal OpenMetadata Ingestion library for reaching databases).
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To solve this issue, you need to add your IP address in firewall rules for your Azure SQL instance.
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{% image
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src="/images/v1.5/connectors/synapse/azure-firewall.webp"
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alt="azure sql firewall rules"
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caption="azure sql firewall rules" /%}
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