From 70a23502f9aadc44344d37ae34a379776aa6b5eb Mon Sep 17 00:00:00 2001 From: Rounak Dhillon <162090200+RounakDhillon@users.noreply.github.com> Date: Fri, 2 May 2025 14:53:18 +0530 Subject: [PATCH] Doc: Snowflake Troubleshooting Section (#21066) --- .../database/snowflake/troubleshooting.md | 22 +++++++++++++++++++ .../database/snowflake/troubleshooting.md | 22 +++++++++++++++++++ .../database/snowflake/troubleshooting.md | 22 +++++++++++++++++++ 3 files changed, 66 insertions(+) diff --git a/openmetadata-docs/content/v1.6.x/connectors/database/snowflake/troubleshooting.md b/openmetadata-docs/content/v1.6.x/connectors/database/snowflake/troubleshooting.md index 51d1a646a82..729c4525494 100644 --- a/openmetadata-docs/content/v1.6.x/connectors/database/snowflake/troubleshooting.md +++ b/openmetadata-docs/content/v1.6.x/connectors/database/snowflake/troubleshooting.md @@ -4,3 +4,25 @@ slug: /connectors/database/snowflake/troubleshooting --- {% partial file="/v1.6/connectors/troubleshooting.md" /%} + +# Snowflake User Access Disabled + +If you encounter the following error when attempting to connect to a Snowflake database: + +```yaml + +(snowflake.connector.errors.DatabaseError) 250001 (08001): None: Failed to connect to DB: .snowflakecomputing.com:443. User access disabled. Contact your local system administrator. + +``` + +This indicates that the Snowflake user account used for the connection has been **disabled**. + + +### Resolution + +1. **Log in to Snowflake** using an account with administrative privileges. +2. Run the following SQL command to re-enable the user: + + ```sql + ALTER USER SET DISABLED = FALSE; + ``` diff --git a/openmetadata-docs/content/v1.7.x/connectors/database/snowflake/troubleshooting.md b/openmetadata-docs/content/v1.7.x/connectors/database/snowflake/troubleshooting.md index 32990e01910..0d563a74e0b 100644 --- a/openmetadata-docs/content/v1.7.x/connectors/database/snowflake/troubleshooting.md +++ b/openmetadata-docs/content/v1.7.x/connectors/database/snowflake/troubleshooting.md @@ -4,3 +4,25 @@ slug: /connectors/database/snowflake/troubleshooting --- {% partial file="/v1.7/connectors/troubleshooting.md" /%} + +## Snowflake User Access Disabled + +If you encounter the following error when attempting to connect to a Snowflake database: + +```yaml + +(snowflake.connector.errors.DatabaseError) 250001 (08001): None: Failed to connect to DB: .snowflakecomputing.com:443. User access disabled. Contact your local system administrator. + +``` + +This indicates that the Snowflake user account used for the connection has been **disabled**. + + +### Resolution + +1. **Log in to Snowflake** using an account with administrative privileges. +2. Run the following SQL command to re-enable the user: + + ```sql + ALTER USER SET DISABLED = FALSE; + ``` diff --git a/openmetadata-docs/content/v1.8.x-SNAPSHOT/connectors/database/snowflake/troubleshooting.md b/openmetadata-docs/content/v1.8.x-SNAPSHOT/connectors/database/snowflake/troubleshooting.md index 7358d000713..6e795366744 100644 --- a/openmetadata-docs/content/v1.8.x-SNAPSHOT/connectors/database/snowflake/troubleshooting.md +++ b/openmetadata-docs/content/v1.8.x-SNAPSHOT/connectors/database/snowflake/troubleshooting.md @@ -4,3 +4,25 @@ slug: /connectors/database/snowflake/troubleshooting --- {% partial file="/v1.8/connectors/troubleshooting.md" /%} + +## Snowflake User Access Disabled + +If you encounter the following error when attempting to connect to a Snowflake database: + +```yaml + +(snowflake.connector.errors.DatabaseError) 250001 (08001): None: Failed to connect to DB: .snowflakecomputing.com:443. User access disabled. Contact your local system administrator. + +``` + +This indicates that the Snowflake user account used for the connection has been **disabled**. + + +### Resolution + +1. **Log in to Snowflake** using an account with administrative privileges. +2. Run the following SQL command to re-enable the user: + + ```sql + ALTER USER SET DISABLED = FALSE; + ```