diff --git a/openmetadata-airflow-apis/openmetadata_managed_apis/workflows/ingestion/common.py b/openmetadata-airflow-apis/openmetadata_managed_apis/workflows/ingestion/common.py
index 7fc3eaf8dd1..71185f4243f 100644
--- a/openmetadata-airflow-apis/openmetadata_managed_apis/workflows/ingestion/common.py
+++ b/openmetadata-airflow-apis/openmetadata_managed_apis/workflows/ingestion/common.py
@@ -71,10 +71,24 @@ logger = workflow_logger()
 
 
 class InvalidServiceException(Exception):
+    """
+    The service type we received is not supported
+    """
+
+
+class GetServiceException(Exception):
     """
     Exception to be thrown when couldn't fetch the service from server
     """
 
+    def __init__(self, service_type: str, service_name: str):
+        self.message = (
+            f"Could not get service from type {service_type}. This means that the"
+            " OpenMetadata client running in the Airflow host had issues getting"
+            f" the service {service_name}. Validate your ingestion-bot authentication."
+        )
+        super().__init__(self.message)
+
 
 class ClientInitializationError(Exception):
     """
@@ -100,7 +114,12 @@ def build_source(ingestion_pipeline: IngestionPipeline) -> WorkflowSource:
     try:
         metadata = OpenMetadata(config=ingestion_pipeline.openMetadataServerConnection)
     except Exception as exc:
-        raise ClientInitializationError(f"Failed to initialize the client: {exc}")
+        raise ClientInitializationError(
+            f"Failed to initialize the OpenMetadata client due to: {exc}."
+            " Make sure that the Airflow host can reach the OpenMetadata"
+            f" server running at {ingestion_pipeline.openMetadataServerConnection.hostPort}"
+            " and that the client and server are in the same version."
+        )
 
     service_type = ingestion_pipeline.service.type
 
@@ -109,9 +128,8 @@ def build_source(ingestion_pipeline: IngestionPipeline) -> WorkflowSource:
             entity=TestSuite, fqn=ingestion_pipeline.service.name
         )  # check we are able to access OM server
         if not service:
-            raise InvalidServiceException(
-                f"Could not get service from type {service_type}"
-            )
+            raise GetServiceException(service_type, ingestion_pipeline.service.name)
+
         return WorkflowSource(
             type=service_type,
             serviceName=ingestion_pipeline.service.name,
@@ -177,7 +195,7 @@ def build_source(ingestion_pipeline: IngestionPipeline) -> WorkflowSource:
         )
 
     if not service:
-        raise InvalidServiceException(f"Could not get service from type {service_type}")
+        raise GetServiceException(service_type, ingestion_pipeline.service.name)
 
     return WorkflowSource(
         type=service.serviceType.value.lower(),