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OpenMetadata/openmetadata-docs/content/partials/v1.8/deployment/faqs-eks.md
Pere Miquel Brull 34fbe5d64c
Docs - Prepare 1.7 docs and 1.8 snapshot (#20882) 
* DOCS - Prepare 1.7 Release and 1.8 SNAPSHOT

* DOCS - Prepare 1.7 Release and 1.8 SNAPSHOT
2025-04-18 12:12:17 +05:30

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Getting an error when install OpenMetadata Dependencies Helm Charts on EKS with EFS

If you are facing the below issue -

MountVolume.SetUp failed for volume "openmetadata-dependencies-dags-pv" : rpc error: code = Internal desc = Could not mount "fs-012345abcdef:/airflow-dags" at "/var/lib/kubelet/pods/xyzabc-123-0062-44c3-b0e9-fa193c19f41c/volumes/kubernetes.io~csi/openmetadata-dependencies-dags-pv/mount": mount failed: exit status 1 Mounting command: mount Mounting arguments: -t efs -o tls fs-012345abcdef:/airflow-dags /var/lib/kubelet/pods/xyzabc-123-0062-44c3-b0e9-fa193c19f41c/volumes/kubernetes.io~csi/openmetadata-dependencies-dags-pv/mount Output: Failed to locate an available port in the range [20049, 20449], try specifying a different port range in /etc/amazon/efs/efs-utils.conf

This error is typically related to EKS Cluster not able to reach to EFS File systems. You can check the security groups associated between the connectivity EFS and EKS. Here is an article which further describes the steps required to create Security Group Rules for EKS to use EFS over port 2049.

It can also happen if the mount targets are already available for EKS Nodes but the Nodes do not pick that up. In such cases, you can do an AWS AutoScaling Group instance refresh in order for EKS nodes to get the available mount targets.