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Docs - Prepare 1.7 docs and 1.8 snapshot (#20882)
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Redshift Connector Troubleshooting /connectors/database/redshift/troubleshooting

{% partial file="/v1.7/connectors/troubleshooting.md" /%}

Learn how to resolve the most common problems people encounter in the Redshift connector.

Connection Error

connection to server at \"<host>:<port>\" (@IP),
<port> failed: server certificate for \"\*<host>:<port>\"
does not match host name \"<host>:<port>\"

If you get this error that time please pass {'sslmode': 'verify-ca'} in the connection arguments.

{% image src="/images/v1.7/connectors/redshift/service-connection-arguments.png" alt="Configure service connection" caption="Configure the service connection by filling the form" /%}

Metdata Ingestion Failure

If your metadata ingesiton fails and you have errors like:

RuntimeError: Table entity not found: [<default>.pg_class]
RuntimeError: Table entity not found: [<default>.pg_constraint]

This is because the schema information_schema is being ingested and the ingestion bot does not have the permissions to access it. It is recommended to exclude the schema information_schema unless you explicitly need to ingest it like in the example config.

# ...
source:
  # ...
  type: redshift
  sourceConfig:
    config:
      type: DatabaseMetadata
      schemaFilterPattern:
        excludes:
        - information_schema.*
# ...