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OpenMetadata/openmetadata-docs/content/v1.7.x/connectors/database/snowflake/troubleshooting.md
Rounak Dhillon 70a23502f9
Doc: Snowflake Troubleshooting Section (#21066)
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Snowflake Troubleshooting Guide | OpenMetadata Support /connectors/database/snowflake/troubleshooting

{% partial file="/v1.7/connectors/troubleshooting.md" /%}

Snowflake User Access Disabled

If you encounter the following error when attempting to connect to a Snowflake database:


(snowflake.connector.errors.DatabaseError) 250001 (08001): None: Failed to connect to DB: <your-account>.snowflakecomputing.com:443. User access disabled. Contact your local system administrator.

This indicates that the Snowflake user account used for the connection has been disabled.

Resolution

  1. Log in to Snowflake using an account with administrative privileges.

  2. Run the following SQL command to re-enable the user:

    ALTER USER <username> SET DISABLED = FALSE;