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OpenMetadata/openmetadata-docs/content/v1.9.x-SNAPSHOT/connectors/database/snowflake/troubleshooting.md
Rounak Dhillon ea50419d72
Docs: Tag Addition (#22788) 
Co-authored-by: “Rounak <“rounakpreet.d@deuexsolutions.com”>
2025-08-06 19:22:30 +05:30

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Snowflake Troubleshooting Guide | `brandName` Support Fix Snowflake connector issues fast with `brandName`'stroubleshooting guide. Get solutions for common problems, error codes, and connection failures. /connectors/database/snowflake/troubleshooting

{% partial file="/v1.9/connectors/troubleshooting.md" /%}

Snowflake User Access Disabled

If you encounter the following error when attempting to connect to a Snowflake database:


(snowflake.connector.errors.DatabaseError) 250001 (08001): None: Failed to connect to DB: <your-account>.snowflakecomputing.com:443. User access disabled. Contact your local system administrator.

This indicates that the Snowflake user account used for the connection has been disabled.

Resolution

  1. Log in to Snowflake using an account with administrative privileges.

  2. Run the following SQL command to re-enable the user:

    ALTER USER <username> SET DISABLED = FALSE;