2.6 KiB
| title | slug |
|---|---|
| Incident Manager | /quality-and-observability/data-quality/incident-manager |
Incident Manager
Opening and Triagging Incidents
In v1.1.0 we introduce the ability for user to manage and triagge incidents linked to failures. When a test case fail, it will automatically open a new incident and mark it as new. if enough information is available, OpenMetadata will automatically assign a severity to the incident - note that you can override this severity. It indicates that a new failure has happened.
{% image src="/images/v1.5/features/ingestion/workflows/data-quality/resolution-workflow-new.png" alt="Test suite results table" caption="Test suite results table" /%}
Once an incident has been open you will be able to triagge and manage it. You can perform different actions at this stage:
ack: the incident will be mark as acknoweldge, informing users that people are aware of the on going incident.assign: the incident will be marked as assigned and a task will be opened for the assignee.resolved: a new incident can directly be marked as resolved - see section below for more details
{% image src="/images/v1.5/features/ingestion/workflows/data-quality/resolution-workflow-ack-form.png" alt="Test suite results table" caption="Test suite results table" /%} {% image src="/images/v1.5/features/ingestion/workflows/data-quality/resolution-workflow-ack.png" alt="Test suite results table" caption="Test suite results table" /%}
When resolving and incident a user will be required to specify the reason and add a comment. This provides context regarding the incident and helps users further understand what might have gone wrong
{% image src="/images/v1.5/features/ingestion/workflows/data-quality/resolution-workflow-resolved-form.png" alt="Test suite results table" caption="Test suite results table" /%}
{% image src="/images/v1.5/features/ingestion/workflows/data-quality/resolution-workflow-resolved.png" alt="Test suite results table" caption="Test suite results table" /%}
Incidents Context & History
When clicking on an open incident you will different information: Open Incident: this section will show you open incidents with the timeline and any comments/collaboration that might have been happening. Closed Incidents: this section will show you incidents that have been resolved in the past with the timeline and any comments/collaboration that might have been happening and the resolution reason.
{% image src="/images/v1.5/features/ingestion/workflows/data-quality/incident-management-page.png" alt="Test suite results table" caption="Test suite results table" /%}