datahub/docs/slack.md

# Slack

The DataHub Slack is a thriving and rapidly growing community - we can't wait for you to join us!

_[Sign up here](https://datahub.com/slack?utm_source=docs&utm_medium=page_link&utm_campaign=docs_page_link) to join us on Slack and to subscribe to the DataHub Community newsletter. Already a member? [Log in here](https://datahub.com/slack?utm_source=docs&utm_medium=docs&utm_campaign=docs_page_link)._

## Slack Guidelines

In addition to our [Code of Conduct](CODE_OF_CONDUCT.md), we expect all Slack Community Members to respect the following guidelines:

### Avoid using DMs and @mentions

Whenever possible, post your questions and responses in public channels so other Community Members can benefit from the conversation and outcomes. Limit the use of @mentions of other Community Members to be considerate of notification noise.

### Make use of threads

Threads help us keep conversations contained and help us ensure we help you find a resolution and get you the support you need.

Use threads when posting long messages and large blocks of code and/or stack trace - it is a MASSIVE help for us to keep track of the large volume of questions across our various support channels.

### Do not post the same question across multiple channels

If you're having a tough time getting the support you need (or aren't sure where to go!), please DM [@Maggie](https://datahubspace.slack.com/team/U0121TRV0FL) for support

### Do not solicit members of our Slack

The DataHub Community exists to collaborate with, learn from, and support one another. It is not a space to pitch your products or services directly to our members via public channels, private channels, or direct messages.

We are excited to have a growing presence from vendors to help answer questions from Community Members as they may arise, but we have a strict 3-strike policy against solicitation:

1. First occurrence: We'll give you a friendly but public reminder that the behavior is inappropriate according to our guidelines.
2. Second occurrence: We'll send you a DM warning that any additional violations will result in removal from the community.
3. Third occurrence: We'll delete or ban your account.

We reserve the right to ban users without notice if they are clearly spamming our Community Members.

## Navigating DataHub Slack

Lets get you settled in --

- **Head over to [#introduce-yourself](https://datahubspace.slack.com/archives/C01PU1K6GDP) to, well, introduce yourself!** We'd love to learn more about you, what brings you here, and how we can support you
- **Not sure how to start?** You guessed it, check out [#getting-started](https://datahubspace.slack.com/archives/CV2KB471C) - we'll point you in the right direction
- **Looking for general debugging help?** [#troubleshoot](https://datahubspace.slack.com/archives/C029A3M079U) is the place to go
- **Need some live support from the Core DataHub Team?** Join us during our 2xWeek Office Hours via Zoom! Check out [#office-hours](https://datahubspace.slack.com/archives/C02AD211493) for more details
- **Looking for ways to contribute to the DataHub project?** Tell us all about it in [#contribute](https://datahubspace.slack.com/archives/C017W0NTZHR)
- **Have suggestions on how to make DataHub better?** We can't wait to hear them in [#feature-requests](https://datahubspace.slack.com/archives/C02FWNS2F08)
- **Excited to share your experience working with DataHub?** [#show-and-tell](https://datahubspace.slack.com/archives/C02FD9PLCA0) is the perfect channel for you
- **Need something else?** Reach out to [@Maggie](https://datahubspace.slack.com/team/U0121TRV0FL) - our Community Product Manager