From aa6e658cda58f74e60cfd5e4ec33a27548208f7d Mon Sep 17 00:00:00 2001 From: Jay <159848059+jayacryl@users.noreply.github.com> Date: Tue, 1 Jul 2025 17:10:13 -0400 Subject: [PATCH] feat(docs): clearer slack troubleshoot guide (#13926) --- docs/managed-datahub/slack/saas-slack-troubleshoot.md | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/docs/managed-datahub/slack/saas-slack-troubleshoot.md b/docs/managed-datahub/slack/saas-slack-troubleshoot.md index 891c45c036..185a10b421 100644 --- a/docs/managed-datahub/slack/saas-slack-troubleshoot.md +++ b/docs/managed-datahub/slack/saas-slack-troubleshoot.md @@ -77,13 +77,15 @@ If you've subscribed to an entity, and then performed an action (i.e., raised an If sending a test notification works, and you've verified that none of the above cases apply, then you should contact your DataHub Customer Success rep to help troubleshoot and resolve the issue. -## Slack bot issues +## Other issues Below you'll find some tips to troubleshoot issues with your Slack bot. ### Command failed with error "dispatch_failed" -If you've installed the Slack bot, but your commands are failing with an error 'dispatch_failed', you can try the following to correct it. +If you've installed the Slack bot, but your commands are failing with an error 'dispatch_failed', you can try a **Manual Installation Refresh**, as outlined below. + +### Manual Installation Refresh 1. Open your DataHub cloud instance with the following url: `/settings/integrations/slack?display_all_configs=true`. 2. Switch to the **Bot Token** tab.