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			30 lines
		
	
	
		
			1.1 KiB
		
	
	
	
		
			Plaintext
		
	
	
	
	
	
| ---
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| sidebar_position: 7
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| slug: /message_component
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| ---
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| 
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| # Message component
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| 
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| A component that sends out a static message.
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| 
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| ---
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| 
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| A **Message** component sends out a static message. If multiple messages are supplied, it randomly selects one to send.
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| 
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| ## Configurations
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| 
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| ### Messages
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| 
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| The message to send out. 
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| 
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| Click **+ Add message** to add message options. When multiple messages are supplied, the **Message** component randomly selects one to send.
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| 
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| ## Examples
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| 
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| Explore our customer service agent template, where the **Message** component (component ID: **What else?**) randomly sends out a message to the user interface if the user inputs is related to personal contact information:
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| 
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| 1. Click the **Agent** tab at the top center of the page to access the **Agent** page.
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| 2. Click **+ Create agent** on the top right of the page to open the **agent template** page.
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| 3. On the **agent template** page, hover over the **Customer service** card and click **Use this template**.
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| 4. Name your new agent and click **OK** to enter the workflow editor.
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| 5. Click on the **Message** component to display its **Configuration** window. | 
